Privacy Policy

 This Privacy Policy (“Policy”) covers how ART’EQUE (“we”/“us”/“ART’EQUE”) collects, uses, discloses, transfers and stores information received from visitors of our website located at https://www.arteque.in/ (“Website”). We are committed to upholding the privacy and security of information supplied by every person (“you”) accessing this Website. 

Please take a moment to familiarize yourself with our privacy practices and learn about our information gathering practices. By accessing this Website you acknowledge the acceptance of, and agree to be bound by, the terms and conditions of this Policy. You signify that you have read and understood this Policy. 

We further reserve the right to update or modify this Policy at any time without prior notice and all such changes will be effective immediately upon posting the updated or modified Policy on the Website and we will not be bound to inform you of any such modifications. You are therefore encouraged to review this Policy each time you access or use the Website. This Policy is in line with ART’EQUE’S commitment to comply with all applicable data privacy and protection requirements, including those prescribed under the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (collectively “Data Privacy Laws”).

SECTION 1 – DEFINITIONS

“Non-Personal Information” is information that is not personally identifiable to you and that we automatically collect when you access our Website with a web browser. It may also include publicly available information that is shared between you and others. 

“Personally Identifiable Information” is non-public information that is personally identifiable when you register or subscribe to services on the Website. Personally Identifiable Information may include information such as your name, email address, phone number and other related information that you provide to us or that we obtain from you. This may, in certain circumstances, include sensitive personal information (as defined under the Data Privacy Laws).

SECTION 2 – WHAT INFORMATION DO WE COLLECT AND WHAT DO WE DO WITH YOUR INFORMATION?

Generally, you control the amount and type of information you provide to us when using our Website. As a user, you can browse our Website to find out more about us, our products and our services. While doing so you are not required to provide us with any Personally Identifiable Information. If you choose not to provide any Personally Identifiable Information as a user, you can still visit most of our Website, but you may be unable to access certain features and functions of our Website. When you purchase something from our Website or store, as part of the buying and selling process, we collect, and you voluntarily provide the Personally Identifiable Information you give us such as your name, address and email address. When you browse our Website, we also automatically receive your computer’s internet protocol (IP) address, details concerning the device or proxy server used by you to access the internet, your internet provider name, web browser type, the name of the website from which you entered our Website, the name of the website to which you are headed when you leave our Website, if any, and other information such as your computer operating system, device information, features of the device and your location, in order to provide us with information that helps us learn about your browser and operating system and improve our Website. Email marketing: With your permission, we may send you emails about our Website and store, new products and other updates.

SECTION 3 – CONSENT

How do we get your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do you withdraw your consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at anjusinghalshetty@rediffmail.com

SECTION 4 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 5 – PAYMENT

We use ccavenue for processing payments. We/Ccavenue do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read terms and conditions of ccavenue website.

SECTION 6 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 

Once you leave our store’s Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. When you click on links on our Website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. We may also use third party tracking tools to improve the performance and features of our Website designed to collect only Non-Personal Information about your use of our Website. However, you understand that such tools are created and managed by parties outside our control and we are not responsible for what information is captured or used by such third parties.

SECTION 7 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. The information provided by you is stored in access controlled facilities with restricted access. Your information transmitted over the internet is protected through the use of encryption, using the Secure Socket Layer (SSL) or equivalent protocols. If a password is used to help protect user accounts and account information, it is your responsibility to keep the password confidential. You have to ensure that you always log out, before sharing your device with a third-party. We will use generally accepted industry standards to protect the user information submitted to us under the Data Privacy Laws. 

However, please be advised that, no method of transmission over the internet, or method of electronic storage, is 100% (one hundred percent) secure. Therefore, although we strive to use commercially acceptable means to protect user information, we cannot guarantee its absolute security and your use of the Website is at your sole risk and discretion. We do warrant that such user information may not be misused in the event our safeguards and protocols are breached by a malicious third-party. Further, we are not liable for the actions of other persons with whom you may choose to share your information.

SECTION 8 – COOKIES

We use cookies to maintain session of your user. The cookies help us identify areas of our Website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We may use such cookies to personalise the content that you see on our Website. Most web browsers can be set to disable to use of cookies. However, if you disable cookies, you may not be able to access some functionalities of our Website correctly or at all. We may use cookies for a number of purposes, including, to provide general analytics, study traffic patterns in order to customise your experience, match your interests and preferences, improve Website performance, keep track of preferences you specify while you access the Website, support security measures and assist in identifying possible fraudulent activities. It is not used to personally identify you on other websites and we will never place Personally Identifiable Information in cookies.

SECTION 09 – RIGHTS OF THE USER

You have a right to opt-out of providing any of your information and to withdraw your consent to the use, disclosure or transfer of your information, including your Personally Identifiable Information. However, in such event, we reserve the right to refuse or limit your access and use of the Website, and its features. You have the right to update or correct any of your information, including your Personally Identifiable Information. You may also request details or a copy of the Personally Identifiable Information we hold about you by writing to us at the addresses mentioned below. Please note, we fully comply with national laws regarding spam. You can always opt-out of receiving further promotional email correspondence from us or our affiliates.

SECTION 10 – COPYRIGHT

ART’EQUE and its holding company holds the copyright to all the material and also owns all the trademarks and other intellectual property displayed on its Website, unless otherwise indicated. Written permission from us must be obtained before using any of our material, trademarks or other intellectual property.

SECTION 11 – CHANGES TO THIS PRIVACY POLICY AND SHARING OF INFORMATION

We reserve the right to modify this Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the Website. If we make material changes to this Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. We do not sell, rent or otherwise provide your Personally Identifiable Information to third parties for marketing purposes. We may provide your Personally Identifiable Information to entities involved in the provision of services to you. Such information will be shared only to the extent as is necessary to facilitate the said services. We may be legally required to disclose your Personally Identifiable Information, if such disclosure is (a) required by (a) required by subpoena, law or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our legal terms; (d) necessary to protect us from legal action or claims from third parties including you or other users; and (e) necessary to protect the legal rights, personal property or personal safety of ART’EQUE, our users, employees and affiliates. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. Further, to the extent permitted by law, we retain the right to collect, use, licence, reproduce, distribute and disclose any Non-Personal Information collected from your use of our Website and aggregate such data for internal analytics that improve our Website and you hereby consent to the same. At no time is your Personally Identifiable Information included in such data aggregations.

QUESTIONS, GRIEVANCE REDRESSAL AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at anjusinghalshetty@rediffmail.com